Improvement Lead – Instructional Design

Employment type: Permanent

Location: Saskatoon

Hours of work: 37.5

Competition number: 21-12

To apply: Please submit your cover letter and resume to by 8am on December 1st.

The Health Quality Council is committed to equity in its policies and practices. HQC supports diversity in its learning and work environments and ensures that applications for members of underrepresented groups are seriously considered under its employment equity practices. We want our workforce to represent the diversity of the people and communities we serve. HQC is actively seeking to reach a diverse pool of candidates and strongly encourages First Nations, Métis and Inuit, BIPOC and 2SLGBTQ+ individuals to apply.  

Position summary

An Improvement Lead – Instructional Design at HQC contributes to the mission and vision of the organization by:

  • Working with colleagues and partners in the design and development of learning programs from conceptualization to curriculum development, delivery, and program evaluation.
  • Establishing and maintaining key relationships and working collaboratively with health system partners and community-based partners to achieve shared priorities.
  • Curating information, knowledge, and evidence through a systematic learning approach to identify and inform improvement opportunities for priority work with stakeholders and provincial partners.

Reporting relationships

The employee will report to the Manager of Learning Programs. There are no direct or indirect reports to this position.


  • Works collaboratively with partners, colleagues, subject matter experts, and clients to determine and assess instructional needs and to design, develop, and evaluate courses and learning materials.
  • Create engaging and effective courses and learning materials for a range of delivery formats (virtual, in-person, self-directed, etc.).
  • Builds, maintains, and monitors networks of relationships with multiple stakeholders to advance organizational priorities.
  • Leads, coaches, and facilitates project teams using engagement and change management principles to test and implement leading practices and select appropriate measures to drive improvement.

Knowledge and skills

  1. Quality Improvement Science:  Knowledge of, or willingness to learn, quality improvement concepts, tools, and methods, including measurement and reporting. 
  2. Learning and Development: Knowledge of learning principles, team dynamics and group facilitation and coaching tools, techniques, and approaches. 
  3. Growth Mindset: Demonstrated interest, commitment, and ability to learn new things and teach and coach acquired skills to others.
  4. Project Management: Knowledge and ability to apply iterative project management methodology creatively in complex situations.
  5. Change Management: Knowledge and ability to apply structured change management and engagement methods to transition individuals, teams, and organizations from a current state to a desired future state.
  6. Use of Technology: Capable of operating a personal computer and using PowerPoint, spreadsheet and word processing applications, as well as ability to operate video camera and other imaging equipment, and virtual collaboration tools.


  1. Leadership: Demonstrates personal leadership with the desire to enable others and foster the ongoing learning or development of self and others, shares information, and promotes individual effectiveness as well as team effectiveness and feedback.
  2. Adaptive Capacity: Participates and advocates the advantages of change.
  3. Results Oriented: Takes personal responsibility for results, creates own measures of excellence, improves performance, and sets and works to meet challenging goals.
  4. Continuous Improvement: Has interest and keeps current in own field of expertise, keeps current with organizational changes, and links knowledge to current needs.
  5. Decisive Insight: Breaks down problems, analyzes problems to reach decisions, uses strategies, and conducts in-depth analysis to solve problems.
  6. Building Partnerships: The ability to build relationships, collaborate effectively, and solidify relationships.
  7. Strategic Thinking: Understands strategies, thinks in strategic (future-oriented) terms, and aligns own priorities to organizational objectives.
  8. Communication: Listens actively and responsively and uses multiple actions to persuade, calculates impact of actions or words, and uses complex or indirect methods of communication.


  • Bachelor’s degree in a related discipline, education, engineering, social sciences, business or public health administration or statistics and three to five years of work experience in instructional design.
  • Training in quality improvement science, tools, and methods (Lean Leader Certification, Lean Improvement Leaders Training etc.) would be considered an asset.
  • Employees must also provide and maintain a satisfactory criminal record check.
  • Employees must be fully vaccinated or will be required to provide proof of a negative COVID-19 test.