QI in Clinics is designed to build capacity for quality improvement with a team working in a primary health-care clinic. Teams should consist of a minimum one physician, a medical office assistant and/or office manager, who will lead a clinic-wide improvement project. Clinics may be eligible to have up to five members reimbursed for participating in the program. All team members are expected to take part in both the online course and the virtual workshops.
(Please see the QI in Clinics program guide for further details on team member composition, funding available, and associated program expectations.)
QI projects within clinics are best supported with sponsorship from the clinic owner or manager. The program sponsor supports and enables participants to take part in the learning components of the program as well as implement their QI project work. The sponsor removes barriers and supports project progress by championing and encouraging other clinic staff to take part in testing and implementing changes.
Project details
Teams are required to apply their learning to a QI project within their clinic. QI projects may be focused on any area for improvement within the clinic, and may include a focus on patient outcomes, patient experience, staff experience/well-being, and/or clinic processes.