Introduction to Quality Improvement course

Course overview

The Introduction to Quality Improvement (QI) is a free two-hour online self-directed course, designed to introduce QI as a concept, as well as provide you with some basic tools to get started.

Who should take the Introduction to Quality Improvement course?

This course was developed with a health system learner in mind, though the principles and tools can be applied to any sector or industry.

How is the course delivered?

The course is offered online and includes a mix of reading, visuals, videos, and activities.

Learning objectives

By the end of this course, participants will:

  • Understand what quality improvement is.
  • Understand why quality improvement is important.
  • Learn how to implement some basic QI tools into your daily work.
  • Learn where your can learn more about QI.

Course structure


A certificate of completion is available once participants have finished the course. To receive their certificate, participants can download a copy of their certificate in the e-learning platform.

Register for the Introduction to Quality Improvement course

Register for the free self-paced course.

Course Contact

If you would like to speak to someone about the Introduction to Quality Improvement Course, please visit the contact us page for the most up-to-date contact information.

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