Course overview
The Introduction to Quality Improvement (QI) is a free two-hour online self-directed course, designed to introduce QI as a concept, as well as provide you with some basic tools to get started.
Who should take the Introduction to Quality Improvement course?
This course was developed with a health system learner in mind, though the principles and tools can be applied to any sector or industry.
How is the course delivered?
The course is offered online and includes a mix of reading, visuals, videos, and activities.
Learning objectives
By the end of this course, participants will:
- Understand what quality improvement is.
- Understand why quality improvement is important.
- Learn how to implement some basic QI tools into your daily work.
- Learn where your can learn more about QI.
Course structure

Certification
A certificate of completion is available once participants have finished the course. To receive their certificate, participants can download a copy of their certificate in the e-learning platform.
Register for the Introduction to Quality Improvement course
Register for the free self-paced course.
Course Contact
If you would like to speak to someone about the Introduction to Quality Improvement Course, please visit the contact us page for the most up-to-date contact information.
Contact Us