QI in Clinics

QI in Clinics is a four-month learning program designed to build foundational skills in quality improvement methodology with physicians and their staff in primary care clinics in Saskatchewan. Linked to the College of Family Physicians of Canada’s vision for the Patient’s Medical Home (a vision that emphasizes the role of the family practice and family physicians in providing high-quality, compassionate, and timely care), this course will expand your existing toolkit to help meet your vision of optimized care, leading to improved performance, outcomes and better experiences for patients and clinic staff.

How can QI help my clinic?

Physicians and clinic staff are challenged to provide quality health-care services within their clinic. A QI approach can support clinics to use system thinking and measurements to drive meaningful changes. These changes can result in improved performance, eliminated waste, improved patient outcomes, and improved experience for both patients and clinic staff. By participating in QI in Clinic, teams will acquire the necessary training needed to drive valuable improvement in their clinic. 

Who should take the program?

The program is open to primary care physicians and clinic staff who are interested in:

• Understanding more about the current state of their clinic
• Testing improvement ideas within their clinic
• Learning about ways to engage others in ideas or changes

The target learning group for this program includes clinicians and medical office staff. Clinic members participating in the program as the improvement project team for this program includes a physician, medical office assistant and/or office manager.

This one-credit-per-hour group learning program has been certified by the College of Family Physicians of Canada and the Saskatchewan chapter for up to 58 Mainpro+ credits.

Program goals

The goal of the QI in Clinics is to build a foundation of QI skills within primary health-care clinics in Saskatchewan. By the end of the program, teams will be able to:

• Apply QI tools and methods to an improvement project.
• Lead and facilitate an improvement project within their clinic.
• Interpret the Patient’s Medical Home model and understand how QI tools and practices support quality of care within the clinic’s patient population.
• Implement change leadership and change management strategies.

Program format

This program includes a mix of self-directed theory and virtual classroom instruction, along with experiential learning. By the end the four-month learning program, participants will have the tools, techniques and knowledge to apply QI to future work in their clinic.

Time commitment

Participants can expect to spend approximately 58 hours over the four-month period on program-specific elements such as:

• Self-directed online learning modules
• Collaborative learning workshops
• Project work
• 1:1 coaching connections

Program cost

There is no cost associated for clinics that participate in QI in Clinics. We do ask that when you submit your registration form, you commit to participating in each of the scheduled program components.

For more information: