2021 was yet another exciting year for QI Power Hour, our free monthly quality improvement webinar series. (However, we may be a bit biased as we love learning, webinars, and all things quality improvement!) This year’s sessions focused on quality improvement tools and frameworks, pandemic-related topics, and the social determinants of health in topic areas that align with HQC’s strategic focus such as First Nations and Métis health and wellness and the social determinants of health in child and youth mental health and wellness.
If you’d like to stay informed of upcoming QI Power Hour sessions, you can sign up for our QI Power Hour mailing list. If you missed out on the live webinars, past webinar recordings are saved on our website so you can catch up on all of the great insights – at a time that works for you.
- The Indigenous Patient Journey Projects: Cycles of Trauma and Crisis
- OneSmallStepSK.ca: An Innovative Digital Strategy for Non-Profits in Saskatoon
- Strengthening Indigenous and Non-Indigenous Relationships through Dialogue
- Data For Good: Empowering Communities Through Data
- Randal Bell, Senior Advisor-Indigenous Populations, Provincial Addictions and Mental Health, Alberta Health Services
The Alberta Health Services (AHS) Indigenous Patient Journey projects sought to explore what was working, what was not working and what was missing in Addiction and Mental Health (AMH) services delivered to Indigenous populations. To get an accurate picture of service-user experience the project collected quantitative and qualitative data from the service users themselves, capturing the voice of lived experience.
After over 100 interviews with predominantly homeless high needs service users with multiple episodes of care in addiction and mental health facilities, and 100 predominantly homeless high needs service users who were incarcerated, the project team identified extremely complex service needs including:
- High levels of lifetime trauma exposure through childhood, teen and adult years.
- High levels of mental health distress with poor mental health literacy.
- Repetitive cycles in addiction, treatment, and relapse.
- Repetitive cycles of incarceration, release, and arrest.
In this webinar, you will:
- Recognize gaps in service delivery that further propagate these cycles.
- Hear the service user narrative; testimonials that offer a raw depiction of the Indigenous service-user experience in Addiction and mental health.
- Gregg Bamford, OneSmallStepSK.ca
- Katelyn Roberts, OneSmallStepSK.ca
- Alice Kuipers, OneSmallStepSK.ca
During the Sanctum Survivor Challenge in 2018, Gregg Bamford, Alice Kuipers, and Alice’s eight-year-old son were partnered to try to live as if they were homeless in Saskatoon for 36 hours. After the challenge, Gregg and Alice were inspired to connect potential donors to non-profits. What followed was a Digital Strategy Day, a donor survey, hundreds of meetings and conversations with community leaders, and a design sprint to lead to the creation of One Small Step SK, a website and community initiative which shows the real-time needs of non-profits in Saskatoon.
In this webinar, you will:
- Discover the process that went into the creation of this innovative online space.
- Learn about the work of Sanctum Care Group as one of the featured Non-Profits on www.onesmallstepsk.ca.
- Gain insight into Digital Strategy Outcomes of the process and how the site is working now it is launched.
- Brad Bellegarde, Cultural Diversity and Indigenous Relations Advisor, City of Regina
Weaving personal experience through storytelling, the conversation explores the dynamic situations First Nations people have endured since contact. Uncovering simple and effective means of communication that can be used to strengthen relationships with Indigenous communities and people both personally and professionally.
In this webinar you will:
- Learn basic protocols about Indigenous worldview in the prairie provinces.
- Learn about First Nations history.
- Gain an understanding of how to initiate conversations with Indigenous knowledge keepers.
- Kevin Hayes, Co-Lead, Data For Good Regina
- Scott Wells, Co-Lead, Data For Good Regina
Data is becoming an integral part of operations for all organizations. Unfortunately, groups such as community-based organizations, non-profits, and charities are at a disadvantage due to a lack of skills and funding around data infrastructure and analysis. That’s where Data for Good comes in. Data For Good is a national organization with local chapters that provides volunteer data experts to support organizations through their data journey and help improve community outcomes.
In this webinar participants will learn about:
- Data For Good.
- The types of initiatives Data For Good is involved in and who they help.
- How you can get involved.
Stay up to date with QI Power Hour
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