Speakers: Anne MacLaurin, Senior Program Lead, Healthcare Excellence Canada and Maaike Asselbergs, Patients for Patient Safety Canada.
Improving safety in healthcare has been a priority for more than 20 years, yet harm continues to occur at an unacceptable rate. To enable safe care, we must rethink our approach. The Measuring and Monitoring of Safety (2013, Vincent, Burnett and Carthey) offers a broader, dynamic approach for creating and sustaining safer care, in which partnerships are integral. This session prepared and delivered in partnership with Patients for Patient Safety Canada, will explore the questions “how safe is your care?” and “what makes you feel safe?” and illustrate actions patients, residents, carers, healthcare providers and leaders can take to support safety though inquiry and conversations.